•we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
•we will not disclose your Personal Information to third parties unless you have authorized us to do so;
•we will allow you to view, correct or remove your Personal Information and other information associated with your registration as a user of our site; and
•we will take reasonable steps to protect the security of the Personal Information we collect from you.
The remainder of this policy describes our information handling practices in detail.
When You Are Just Visiting Us...
You can always visit our site without revealing who you are or providing any Personal Information. When you visit our site or visit our site through one of our partner's sites, we do collect usage information ("session data"), but it is anonymous and is not linked to you as an individual. We use session data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.
When You Decide To Register With Us...
If you decide to register with us, we will collect Personal Information about you that you voluntarily share with us. We collect Personal Information that is necessary for us to provide you with the services offered on our site. As mentioned, this Personal Information includes things like your name, e-mail and mailing address and telephone number. You will provide an e-mail address and select a password that will be required to gain access to portions of our site.
You may decide to share other information ("Other Information") with us about yourself (for example, demographic information like your age and gender). If you share Other Information with us, we may use it to automatically record your preferences in purchases you make, tailor your experience at our site to your needs and make more appropriate product recommendations to you. You may still use our site to search for and purchase office products even if you choose not to share this type of information with us.
We combine your Personal Information and Other Information you voluntarily share with us in what we call your "User Profile". We also add your session data to your User Profile. We collect and use all of the information in your User Profile to improve the quality of our service to you and your experience with us. For example, we may use the combination of information in your User Profile to (a) personalize the service we provide to you, (b) communicate with you about service updates and new features or outages on our site, and (c) allocate the resources of our systems so that your experience with our site is as efficient as possible.
Online Surveys and Contests.
We value your comments and opinions. From time to time, we may invite you, as a registered user of our site, to participate in online surveys, but the choice will be yours. Your participation in these surveys is on an anonymous basis, unless we tell you up-front otherwise. We may offer you the chance to win a variety of prizes by sponsoring contests. You choose to participate in these contests or not. If you choose to participate in these contests, you will share certain of your Personal Information with us, like your full name, e-mail address and mailing address. Participation in these contests may include participation in an online survey. We will only use your Personal Information to notify you if you win a contest.
When You Purchase Through Our Site...
Payment Information and Order History.
To purchase products from our site, you must provide payment information to us - for example, your credit card specifics like card number, expiration date, cardholder name and billing address. We will add this payment information to your User Profile. We will keep a history of all your purchases through our site in your User Profile, unless you choose to edit your User Profile as described below in this policy (Changing and Removing Personal Information and Other Information).
Sharing of Personal Information.
We contract with other companies to perform various functions necessary to operate our business - for example, to deliver orders, ship items and process credit cards. We will share with these other companies only that Personal Information they require to fulfill your orders. These companies agree that they will not use or disclose that Personal Information for any other purpose. Other than as explained in this policy, we will not disclose any Personal Information we collect from you to others without your permission, except in certain limited circumstances: (a) to protect the security of our site and our rights under our Terms and Conditions of Use; (b) to protect ourselves against liability; (c) in response to legal process, (d) if we believe in good faith that the law requires it; or (e) in connection with a sale of our business or company. Please note that if we receive a formal request to disclose your Personal Information in connection with a legal action, we will attempt to tell you about it at least ten (10) days before we respond to that request, if permitted by law, via the e-mail address you provided during registration.
Combined Non-Personal Information.
We may also combine anonymous information supplied by you and other users during registration on our site with information about your use and others' use of our site. We will use this combined information to describe our user base, without reference to any specific individual, to potential partners, investors and advertisers. We will not share your Personal Information with any other users of our site, but we may use information we collect about experiences to make recommendations to other users of our site. For example, if we know that you and other users of our site who have purchased a particular product had positive experiences with it, we might recommend that product to others. We may also share aggregated statistical information about users of our site and our product offerings with others, including our vendors and partners. We will not link this statistical information to any Personal Information that can identify you as an individual.
Additional Products and Services.
Changing and Removing Personal Information and Other Information...
We are committed to giving you control over your Personal Information. You can change your password and any of your Personal Information by visiting the Your Account page. If at any time you want to view or change your Personal Information, you can correct, update, or remove the information and preferences you have shared with us by visiting the Your Account page. If you request that we remove all of the Personal Information in Your Account, then we will promptly do so. If we remove your Personal Information you will not be able to purchase from our site unless you re-register. We may not be able to honor your request to remove your Personal Information if we are legally obligated to retain that information or those records.
Notification of Changes...
We may change this policy from time to time. If we decide to change this policy we will post notice of the change on our site at least thirty (30) days before putting the change into effect. If any proposed change is unacceptable to you, you may, as discussed in the section above (Changing and Removing Personal and Other Information), request that we remove your Personal Information from our records.
How We Protect Your Information...
We are committed to safeguarding your information. For that reason we employed security technology professionals to utilize full range of the best security technology available. We protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology known as Secure Socket Layer (SSL). Depending on your browser, this SSL will have encryption keys of up to 128 bits. To ensure that we fulfill our commitment to safeguard your information, we continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with industry standards and best practices on the Internet at all times.
If you have any questions or concerns about this policy or our information handling practices, you may contact our Chief Privacy Officer at firstname.lastname@example.org We will attempt to respond to your questions or concerns within five (5) business days after we receive them.